Effective date: October 30, 2026 (UTC)
These Terms of Service ("Terms") are an agreement between you and KERA GAMES ("we", "us") about your use of the game 12 Warlords, its websites and related services (the "Game"). By installing, accessing or playing the Game you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Game.
1. Eligibility
You must be at least 13 years old (or the minimum age in your country) to play. If you are under the age of majority where you live, you may play only with the permission of a parent or guardian, who accepts these Terms on your behalf and is responsible for your purchases.
2. Your account
- When you first open the Game, a guest account is created for your device. To keep your account when you change devices, set a username and password or link a supported account (such as Google, Facebook or PayPal) in Settings → Account. We cannot recover a guest account that was never secured this way.
- You are responsible for keeping your sign-in details secret and for all activity on your account.
- Accounts are personal. You may not sell, buy, rent, share or transfer accounts, or offer to do so.
- You may create a new account on your device at any time from Settings; your old account stays as it is.
3. License
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Game for your own non-commercial entertainment. All rights in the Game — including its software, art, music, text, characters and virtual items — belong to us or our licensors. You may not copy, modify, reverse-engineer, decompile, extract game assets from, or redistribute the Game, except as allowed by law.
4. Virtual items and currencies
- The Game includes virtual currencies (such as Diamonds and Bank Notes) and virtual items. They have no real-world monetary value, cannot be exchanged for money, and are licensed to you — you do not own them.
- Bank Notes are shared across all servers of your account. Diamonds and items belong to the server where you obtained them, unless the Game says otherwise.
- Purchases are final and non-refundable, except where required by law or by the rules of the store or payment provider you used.
- If a payment is refunded, reversed or charged back, we may remove the items or currency delivered for it. If they have already been spent, your account may carry a balance owed, and some features (such as spending Bank Notes or using the marketplace) may be limited until it is settled.
- We may change, rebalance or remove virtual items and game features for game balance or other reasons.
- Payments are processed by third parties (for example PayPal or the app store) under their own terms.
5. Referral program
- You may create one referral code per account and share it with new players. Rewards are given as described in the Game when referred players reach the listed milestones.
- You may not refer yourself, use multiple accounts, share devices with referred accounts, or use any other trick to obtain rewards. Accounts that share a device with their referrer do not count.
- We may lock referral codes, withhold rewards, and remove rewards already received (including deducting Bank Notes) when we detect abuse. We may change or end the program at any time.
6. Rules of conduct
You agree not to:
- Use cheats, bots, macros, automation, hacked or modified clients, or exploit bugs; if you find a bug, report it to us.
- Interfere with the servers or other players, or attempt to access accounts or data that are not yours.
- Trade virtual items, currencies or accounts for real money or outside the Game.
- Post content in chat, mail, names or alliance texts that is hateful, harassing, threatening, sexual, illegal, or that infringes others' rights; impersonate staff or others; spam or advertise.
- Share other people's personal information.
Messages may be machine-translated for other players; translation may be imperfect, and you remain responsible for what you write.
7. Enforcement
If you break these Terms, we may warn you, remove content, mute chat, remove virtual items gained unfairly, suspend or permanently close your account, without refund where allowed by law. We may also act to protect the Game and other players when required by law.
8. Availability and changes
The Game is provided online and may be unavailable at times for maintenance, updates or reasons beyond our control. We may update, change or discontinue the Game or any server. If we permanently shut down the Game, we will try to give reasonable advance notice in the Game.
9. Disclaimer and limitation of liability
The Game is provided "as is" and "as available", without warranties of any kind, to the extent permitted by law. To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, virtual items or profits. Our total liability to you for any claim is limited to the amount you paid us in the 6 months before the claim. Nothing in these Terms limits rights you have as a consumer that cannot be limited by law.
10. Termination
You may stop playing at any time and ask us to delete your account. Sections that by their nature should continue (such as 3, 4, 9 and 11) remain in effect after termination.
11. Applicable law and disputes
12 Warlords is offered to players worldwide. These Terms apply to the extent permitted by the law that applies to you, and nothing in them takes away the mandatory consumer protection rights you have under the laws of your country of residence. If any part of these Terms is found unenforceable where you live, the rest remains in effect.
Before starting any formal dispute, please contact us (section 14) so we can try to resolve the issue informally; most concerns can be settled quickly this way.
12. Regional availability
12 Warlords is published as a single international version and is offered only in the markets we choose to distribute it to through our official channels (app stores and the official website). We do not provide a separate distribution for, and do not publish the Game in, countries or territories that require an information/media license (or a similar license) to publish games; on app stores these markets are excluded from the Game's distribution list, and we do not promote the Game there.
If you install, access or play the Game from such a place, including by circumventing an app store's regional restrictions, you do so by your own decision. You are responsible for knowing and complying with the laws where you live, and you are solely responsible for installing and using the Game.
We may restrict or stop offering the Game, or certain features such as payments, in any region where required by law or by a distribution channel.
13. Changes to these Terms
We may update these Terms. The new version will be posted here with a new effective date. For important changes, the Game will ask you to accept the new Terms before you continue playing.
14. Contact
KERA GAMES
Website: https://www.12-warlords.com
Email: contact@12-warlords.com